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Bank holiday closure

The practice will be closed on Bank Holiday Monday 31st August. 

The practice will reopen at 8am on Tuesday 1st September at 8am.

If you have a medical concern, please ring 111 or in an emergency 999.

Thank you.

Patient update

From 1st May 2026, Mill Road Surgery will be taking on the contract for Bluebell Surgery. To find out more, please read our news post.

New appointment system from 26th August 2026

From the 26th August we will have a new appointment system. Please read our frequently asked questions for more information.

My Care Record

My Care Record enables health and care professionals directly involved in your care to access information about you.

Providing you with:

  •  Better co-ordinated and seamless care
  • Quicker diagnosis and treatment
  • Less paperwork and less repetition
  • Fewer unnecessary clinical tests
  • More accurate prescriptions
  • More time to spend on clinical care
  • Better health and care planning

Your GP, hospital, community health, mental health and social care teams may all hold important information about your care. We know that when information is made available between services in a more joined-up way, we can better meet your health and wellbeing needs.

We now have a common agreement that health and care organisations within our region will follow. We are calling this My Care Record. Where it is in place, professionals can access relevant information from other organisations that will help to deliver better care to you. For example, a doctor treating you in hospital or a nurse working in the community could view the information they need from your GP record.

Access to your records is made possible by several different types of secure technology. Information about you will only be accessed by health or care professionals who are directly involved in your care. Health and care professionals may access your records from different services to improve the care you receive as a whole.

In some areas, information from care records may also be used to help to plan and design how we deliver better services for you and the local population as a whole. In these cases, your name or any other recognisable information about you are not used so no-one working with the information would be able to identify you.

My Care Record is a key part of wider work to provide more joined-up care, connecting people, services and systems. As more care providers develop the technologies to view records across services, the benefits will increase.

More information, including answers to frequently asked questions and a list of the organisations that are taking part can be found at www.mycarerecord.org.uk.

Wherever possible, health and care professionals will be able to access care records from other services if it is needed to deliver care for individuals with COVID-19 or COVID-19 symptoms.

Page published: 25 October 2024
Last updated: 25 October 2024