Prescriptions

In the first instance you will be issued with one months supply of medication. After three requests the doctor will make the decision as to whether the medication goes onto a repeat order for you.

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system: Systmonline
• use our Accurx online service

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

Structured medication review

We are offering this new service to eligible patients. A structured medication review is a meeting to discuss your medicines with a pharmacist. The meeting is an opportunity to check that your medicines are the best ones for you. It is also an opportunity for you to ask questions and find out more about your medicines. Its purpose is to check that you are getting the best from your medicines.

What is a structured medication review?

A structured medication review is a meeting to discuss your medicines with a pharmacist. The meeting is an opportunity to check that your medicines are the best ones for you. It is also an opportunity for you to ask questions and find out more about your medicines. Its purpose is to check that you are getting the best from your medicines.

The meeting is confidential. Whoever you talk to, the details will be kept private. You can speak openly about any worries you may have about your medicines and the person conducting the medication review will listen to you. A record of the meeting will be added to your medical notes. No medicines will be altered without your agreement.

Benefits of attending a structured medication review

You will have the opportunity to:

• Find out more about your condition(s) and medicine(s).
• Tell a Pharmacist how you feel about your treatment.
• Ask if you are taking the most appropriate medicines for your illness and how best to take your medicines.

Before your medication review

Think about any questions, concerns and suggestions you have about your medicines and write them down. Here is a list of questions that you could ask at your review. These are only suggestions; you can ask your own questions during the review.

• What does this medicine do?
• Why is it important to take the medicine?
• What other treatment options are available?
• When and how should my medicine be taken?
• How long should I take my medicine for?
• What should I do if I don’t feel well when taking my medicine?
• What are the possible risks or side effects of taking my medicine and what should I do if I get one of the side effects?

What happens after a structured medication review?

• Your regular doctor will be informed of any changes agreed to at the medication review.
• The medicines you are prescribed may change; but only with your agreement.
• A summary of the meeting will be entered into your medical record.
• You can agree any future treatment requirements, (tests, referrals to other health professionals etc.) at the end of the meeting.

Prescription charges

Find out more about prescription charges.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.